Frequently Asked Questions
If you have any questions, browse our FAQ section below.
Recently asked questions:
I want to cancel my order
If you want to cancel your order please get in touch with us via the contact form on the site quoting your order number.
If we havent commenced your job, we will refund you the full amount you paid (minus 5% admin fee, minimum of £10) - We need to do this to cover our processing and admin fees for the initial payment and the refund.
If we are already producing your product, we will stop the production, and only charge you for work done to date, (please note that if the job is ready to dispatch, you may only get a refund of £10 for the porstage element of your order.)